Warranty

Limited Warranty Effective 11/1/2016

Infinity Instruments Limited warrants to the original purchaser or recipient that this instrument will be free from defects in material or workmanship under normal use and service for one year from the date of purchase. Any implied warranty or merchantability or implied warranty of fitness for any particular purpose will be limited in duration to one year from date of purchase. Infinity Instruments Ltd.’s obligation under this warranty shall be limited to repairing the instruments. Our warranty does not cover damage by accident, misuse, abuse, climate environmental conditions, exposure to direct sunlight, alterations and unauthorized repair.

A defective product may be returned to the Service Center, transportation prepaid: Infinity Instruments Limited, 430 Nelson Place La Crosse WI 54601. The product should be securely packed. Enclose a $10.00 check or money order payable to Infinity Instruments, Ltd. to cover the cost of postage and handling. This warranty gives you specific legal rights, which may vary from state to state. For further information, please write the Consumer Claims Manager at the above address. Include you name, address, zip code, phone number, the model and date of purchase, as well as a description of the problem. We will do all that we can to assist you.

The Extended Warranty Form

If you have multiple clocks you only need to fill out this form once. If you bought several different clocks list all of the model numbers with commas in between each number. If you bought multiple of the same clock please list the quantity of that clock after the model number and the code “QTY:”, example: “90/1201-1 QTY: 5”

 


If you are unable to find the model number please use the item name. DO NOT use the number "M6363" or "H-1436" when filling out this form. These numbers are used to identify the movement (mechanism) of the clock and they are used in many of our clocks. We cannot identify your clock by the number stamped into the movement.


By filling out this form you agree to receive future communications from Infinity Instruments.